Return policy
to AGB Agroparts Solutions , we want to ensure that you are satisfied with your purchases. However, in the event that you wish to return a product, please follow the following rules and procedures in accordance with Romanian law:
-
Right of Return: According to Romanian law, you have the right to return a product within 14 calendar days of receiving it, without having to provide a justification.
-
Prior notice: To make a return, please contact us within 14 days of receiving the product. You can inform us of your intention to return the product by phone or email using our contact details on the "Contact" page.
-
Product Status: The product must be returned in its original condition, including original packaging and accessories, with no signs of wear or damage.
-
Return Costs: The costs of returning the product are borne by the customer, according to the law. We recommend that you use a courier service or certified mail to ensure that the return is recorded correctly.
-
Payment Refund: After receiving and verifying the returned product, we will refund the payment within 14 calendar days of receiving the return notice. The refund will be made using the same payment method used to purchase the product.
Please note that this is an overview of our return policy in accordance with Romanian law. If you have any further questions or would like to make a return, please contact us. Our team is here to assist you.